Capabilities · Stage 04 · Decide
The right message, at the right moment, without anyone pressing send.
AI & Automation. Chatbots, voice agents, workflows and custom models that take the manual work out of growth.
Nonna's Tablecustomer lifetime value
AI & Automation, step by step.
AI Chatbots (Website, SMS, Social)
A chat assistant on your website, texts and social that answers questions, qualifies leads, books appointments and takes simple orders, day or night. It knows your business, speaks in your voice and hands off to a real person the moment it should. Customers get answers in seconds instead of waiting for Monday. We train it on your products, policies and tone, and test it against real customer questions before it goes live. Every conversation is logged, so you can see what people ask and keep making it better.
Talk to us about this →Workflow Automation
Most marketing teams lose hours every week to copying data, sending reminders and chasing approvals. We find those manual steps and automate them, so leads get followed up, lists stay clean and reports build themselves. Your team spends its time on the work that needs a person. We start by mapping how the work flows today, then connect the tools you already use instead of adding new ones. Each automation is documented and monitored, so nothing breaks quietly in the background.
Talk to us about this →Lead Qualification & Scoring Systems
Every lead gets a score based on what they've done and who they are: pages read, emails opened, company size, buying signals. The hottest go straight to the right rep, and the rest get nurtured until they're ready. Your sales team stops guessing which calls to make first. We build the scoring with your sales team, using what has actually led to closed deals before, and adjust it as results come in. Leads are routed in real time, straight into the CRM your reps already work in.
Talk to us about this →Marketing Automation
Emails, texts, push notifications and even direct mail that go out on their own when a customer does something: browses, buys, goes quiet. Each message is triggered by real behavior, not a calendar. It runs around the clock without anyone pressing send. We design the journeys, write the messages and set the rules for timing and frequency, so customers aren't flooded. Every journey is measured against a holdout group, so you know what it actually earned.
Talk to us about this →Predictive Analytics
Models built on your own customer data that predict who's likely to buy, who's about to leave and who's worth the most over time. We use them to decide who gets which message and how much to spend on each person. You put your budget where it's most likely to pay back. Each model is explained in plain English, with the accuracy shown honestly, before it's used for anything. They're retrained as new data comes in, so they keep up as your customers change.
Talk to us about this →7 services, one data foundation.
AI Chatbots (Website, SMS, Social)
Deploy intelligent conversational agents that answer FAQs, qualify leads, book appointments, take…
Deploy intelligent conversational agents that answer FAQs, qualify leads, book appointments, take reservations, process simple orders, and escalate to humans when needed, 24/7 across every channel.
Workflow Automation
Eliminate manual bottlenecks.
Eliminate manual bottlenecks. We design and implement automated workflows across marketing, sales, and operations using platforms like Zapier, Make, HubSpot, and custom integrations.
Lead Qualification & Scoring Systems
Automatically score and route leads based on engagement signals, firmographic data, behavioral patterns, and…
Automatically score and route leads based on engagement signals, firmographic data, behavioral patterns, and intent indicators so your sales team focuses on opportunities most likely to close.
Marketing Automation
Sophisticated trigger-based campaigns across email, SMS, push, and direct mail that respond to customer…
Sophisticated trigger-based campaigns across email, SMS, push, and direct mail that respond to customer behavior in real time without manual intervention.
Predictive Analytics
Custom propensity, churn, lifetime value, and lookalike models built on your first-party data.
Custom propensity, churn, lifetime value, and lookalike models built on your first-party data. Know what your customers will do next and act before your competitors do.
Voice AI Solutions
Automated voice agents for appointment scheduling, order status, customer support, and outbound campaigns that…
Automated voice agents for appointment scheduling, order status, customer support, and outbound campaigns that sound natural and integrate with your existing systems.
Custom AI Development
Purpose-built AI solutions tailored to your specific business challenges, from recommendation engines to…
Purpose-built AI solutions tailored to your specific business challenges, from recommendation engines to content generation to anomaly detection.
Every customer gets their own journey. You get to see all of it.
Built by people who run marketing for world-class brands. Independent, and open about every dollar.
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01 · One customer at a timeThe model picks the offer, channel and moment for each customer, one at a time.
02 · Data and creative in the same roomPeople who know your customers train the model and write what it sends.
03 · Nothing hiddenEvery automated decision is logged, so you can see why it sent what it sent.
04 · Proudly independentNo lock-in. The models run on your data, in your tools.What people ask us first.
Can I start with AI & Automation on its own?
Yes. Most clients start with one capability and add more once it's paying for itself. [Confirm]
How long until we see results?
[Need: a real range for AI & Automation.]
Who owns the data when we're done?
You own your customer data, always. [Confirm wording]
What does it cost to start?
[Need: a starting price or range.]